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Support Documents
Did You Know?
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Home
About Us
Downloads
Features & Overview
Free Training & Support
Data Release Schedules
Support Documents
Did You Know?
Our Clients
Contact Us
Support Documents
Common questions and answers for Tech/IT staff and users of the ACT 1 PC System. If none of the below answers your questions, please feel free to
call us
or review the PDF guides that shipped with our software.
The Basics:
Overview & System Requirements
Proper Connections and Settings for Local & Remote Users
Choosing Single-User Versus Multi-User Setup
Downloadable Installation Files (Unblocking ZIP)
Updates:
Ongoing Updates
How to Install Call Changes, Publics, Formats & Group Owners (M Files)
How to Install Monthly PPM Data (B Files)
How to Install Monthly CDM Data (C Files)
How to Install Quarterly Fall/Spring Diary Data (A Files)
How to Install Nationwide Data & Software Updates (UPD Files)
How to Install Software Patches (S Files)
Multi-User:
How to Install ACT 1 on a Multi-User Network Server Setup
Adding New Users to an Existing Multi-User Network Server Setup
Moving ACT 1 to a New Server
Convert Single-User Setup to Multi-User Setup
Single-User:
How to Install ACT 1 in a Single-User Setup
Moving a Single-User ACT 1 Installation to a New Computer
Convert Single-User Setup to Multi-User Setup
Using the PC System:
Sharing Work with Other ACT 1 Clients (Integration with Other Software)
Custom Station Format Groups
Running ACT 1 on an Apple Mac Computer
Buy Confirmation Report (Spot Detection Files and Spot Monitoring Service)
Overview of New ACT 1 Feature (2-Book Average of NFa19/Sp20)