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Support Documents

Did You Know?

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Home

About Us

Downloads

Features & Overview

Free Training & Support

Data Release Schedules

Support Documents

Did You Know?

Our Clients

Contact Us

 

Support Documents


Common questions and answers for Tech/IT staff and users of the ACT 1 PC System. If none of the below answers your questions, please feel free to call us or review the PDF guides that shipped with our software.

The Basics:
  • Overview & System Requirements
  • Proper Connections and Settings for Local & Remote Users
  • Choosing Single-User Versus Multi-User Setup
  • Downloadable Installation Files (Unblocking ZIP)

Updates:
  • Ongoing Updates
  • How to Install Call Changes, Publics, Formats & Group Owners (M Files)
  • How to Install Monthly PPM Data (B Files)
  • How to Install Monthly CDM Data (C Files)
  • How to Install Quarterly Fall/Spring Diary Data (A Files)
  • How to Install Nationwide Data & Software Updates (UPD Files)
  • How to Install Software Patches (S Files)

Multi-User:
  • How to Install ACT 1 on a Multi-User Network Server Setup
  • Adding New Users to an Existing Multi-User Network Server Setup
  • Moving ACT 1 to a New Server
  • Convert Single-User Setup to Multi-User Setup

Single-User:
  • How to Install ACT 1 in a Single-User Setup
  • Moving a Single-User ACT 1 Installation to a New Computer
  • Convert Single-User Setup to Multi-User Setup

Using the PC System:
  • Sharing Work with Other ACT 1 Clients (Integration with Other Software)
  • Custom Station Format Groups
  • Running ACT 1 on an Apple Mac Computer
  • Buy Confirmation Report (Spot Detection Files and Spot Monitoring Service)
  • Overview of New ACT 1 Feature (2-Book Average of NFa19/Sp20)